Credit Controller, fixed-term assignment
We are the leading global information services company, providing data and analytical tools to our clients around the world.

For a fifth consecutive year, Experian has been named to Forbes Magazine’s Top 100 list of the “World’s Most Innovative Companies”.

We employ approximately 17,500 people in 44 countries and our corporate headquarters are in Dublin, Ireland, with operational headquarters in Nottingham, UK; California, US; and São Paulo, Brazil.

Position Title: Credit Controller, fixed-term assignment

We are looking for a new colleague to join our Accounts Receivable team, part of Experian Global Finance Services (GFS). Recently voted as one of the Top 20 Shared Service Organisations by SSON analytics, we are committed to continuous improvement. Global Finance Services is the fastest growing area of the Experian finance team with c 50% of the Experian Finance roles within this organisation. Global Finance Services is based in 4 main locations: Kuala Lumpur, Malaysia; Sofia, Bulgaria; San Jose, Costa Rica; and Santiago, Chile with satellite offices in Nottingham, UK and Costa Mesa, US.

The main purpose of this essential for the business role is to convert sales of services into cash. The person in this role will take ownership for all activities in our clients’ list by monitoring customer account balances and promptly notifying clients for outstanding balances. The key for successful performance is to manage to combine collections with good stakeholders management approach.

To liaise with external business clients over the phone and email in to ensure prompt payment;
Retain a strong relationship and good communication with our business clients by completing number of daily calls;
Aim to achieve monthly and quarterly cash collection targets;
To reconcile accounts and explain financial matters clearly to business clients and internal colleagues such as Account Managers;
To chair meetings and provide debt reports to different people within the business. e.g. Sales, Finance Directors, Divisions and Clients;
To liaise with internal colleagues to resolve queried debt;
Respond to all customers correspondence timely and accurately;
To participate and support the internal continuous improvement program which aims to make our processes more efficient;
To contribute to team and department meetings;

Fluency in written and spoken English;
Experience in working on the phone speaking to clients/customers;
Experience in managing internal and external stakeholders at different levels;
Ability to consistently demonstrate personal drive and accountability for great performance and results delivery;
Target focused individual;
Proficient in Microsoft Word and Excel;
In order to stay safe and be responsible, we introduce a remote hiring process with online interviews for all candidates.

The health and wellbeing of our people is a top priority.

That’s why if you join us we will provide you with the benefits which fit your needs through all the stages of your life.
Изисквания към кандидата

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Населено място:
Гр. София
Цариградско шосе 115 Г, бл. Сграда Мегапарк, ет. 10, София 1784
Фирма/Организация Директно търсеща служители
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