Coca-Cola Business Services Organization

Commercial Application Maintenance Services Expert- София
We are looking for a customer-oriented Commercial Application Maintenance Services Expert with analytical mindset to join our team in Coca-Cola Hellenic Business Solutions & Systems, IT Group Function (BSS).

ABOUT YOUR NEW JOB: As an Application Maintenance Services Expert you will be responsible for analyzing, identifying and realizing service improvements for the Application Support services (SAP and Non-SAP applications) for Commercial area, provided by external vendors. You will focus on analyzing, improving and managing activities to ensure that all requests in Commercial area are delivered in a timely and high-quality manner.
You will benefit from a fast-paced, dynamic and result-driven environment. You will be working with the leading technologies and vendors in the area of responsibility. You will be challenged, you will be encouraged, and you will grow.

Deliver Business Value and Support cost optimizations by analyzing data, concluding action plans and ensuring completeness of defined steps;
Work with business stakeholders and central functions to help better decision process;
Support the execution of financial control on the vendors for Commercial area – analyze data, perform audit of the volumes and check invoices;
Ensure the quality of delivered IT services for Commercial area is in accordance with the SLAs agreed with vendors;
Responsible to provide input for the Annual business plan, Project, and Demand management processes.

3+ years working experience in IT;
Practical system experience with SAP is an advantage;
Strong computer skills – EXCEL;
Ability to manage multiple tasks and assignments simultaneously;
Resources management and Vendor management skills;
Experience or training with the ITIL framework;
Proven ability to work in a multi-cultural environment;
Experience working in a service-delivery role in a business-critical environment;
Excellent command of English Language.

Coca-Cola Hellenic is a unique family in Bulgaria comprised of bottling business, accounting, data management, HR & IT centers, delivering services to the CCH Group. Each and every one of us is the secret ingredient of Coca-Cola HBC – one of the world’s largest bottlers and partner of The Coca-Cola Company. Our every day mission is to delight over 600 million consumers by offering a choice of over 190 iconic global and favorite local brands in the moments that matter, 24 hours a day, 7 days a week. We are a truly empowered and talented team that drives superior results by winning and learning every day in 28 countries, across 3 continents. Our success comes from us working together as one to make a positive difference for the local communities we serve.

BSS is Business Solutions and Systems, a Central Function, meeting point where technology and processes are blended to create competitive advantage for our company - CCHBC. We are an international team of IT professionals, having 21 nationalities and 63% of them are based in Sofia. We strive to be a strategic business partner, accelerating value creation and cost optimization, and sustaining CCHBC as a supplier of choice through the fast delivery of simple, innovative and cost-effective solutions and services.

Unlock your career in Technology!
Изисквания към кандидата
Образование: Бакалавър

Езикови познания:
Английски език

Трудов опит:
С професионален опит над 3 г.

Ние предлагаме

Ниво в йерархията:
Експертен персонал без ръководни функции

Продажби - експерт мениджъри
Населено място:
Гр. София
ул. "Рачо Петков Казанджията" 8
Coca-Cola Business Services Organization
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за Coca-Cola Business Services Organization може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

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