Cargotec Bulgaria

CBS Finance Operations and Service Manager
Join us for a smarter and better everyday!

Cargotec Business Services was established in 2017 with Sofia as the main global hub and regional hub in the United States and Singapore. Its aim is to optimize the global business support processes of Cargotec. More than 350 people in Bulgaria provide services in the areas of Finance, HR and Indirect Procurement.

Cargotec Business Services Center is growing, and we are looking for talented individuals who are seeking to develop and grow in an international and respectful organisation. Our environment of continuous improvement, innovation, openness and diversity provides the best place to drive and develop as a professional and a person.

We are now looking for an experienced professional for the role of CBS Finance Operations and Service Manager, focusing on further improving Cargotec Business Services (CBS) Finance performance management as well as having a key role in managing our Finance Business Process Outsourcing services.

Main tasks and responsibilities:

Creating and further improving performance management concepts targeted for driving finance service delivery performance improvement;
Driving systematic and robust BPO service management to promote transactional finance efficiency and effectiveness as well as continuous improvement together with a team of domain specialists across Record-to-Report, Order-to-Cash, Invoice-to-Pay and Master Data Management;
Ensuring that the finance BPO service management is effectively monitoring and governing the BPO service delivery, for example initiating and actionizing an effective issue resolution if the agreed standards are not met;
Managing the BPO service from multiple aspects, included but not limited to relationships, contract, scope, SLAs, reporting, change process and financials;
Supporting transition projects, as applicable;
Further improving operational KPI framework for the CBS Finance and BPO services together with Global Process Owners;
Owning the CBS Finance performance/KPI reporting and ensuring data consistency as well as supporting operations and service delivery management meeting cadence by providing timely updates;
Designing and streamlining reporting and dashboard solutions in collaboration with broader analytics and reporting team under the CBS organization;
Supporting analysis and decisions making process in relation to Finance Service Delivery Model and process improvement.

What you’ll need to succeed:

The ideal candidate should be a strong collaborator with passion for Global Business Services and shared services, particularly in the finance domain.

Ideally you have:
Solid Global Business Services / Finance shared services background and proven experience in service management in a BPO setting;
Deep finance shared services operations management understanding, covering development of performance metrics and management;
BPO service management skills, covering contractual aspects as well as daily operations management and improvement;
Strong relationship management experience as well as influencing and negotiation skills;
Exposure to working in and adapting to various cultural contexts;
Analytical mindset and skills combined with knowledge of common reporting/dashboarding solutions;
Systematic, development-minded and collaborative working approach;
Proficiency of written and oral English required.

You will be part of:

We offer you an opportunity to put your skills and experience into work and make an impact in our global organisation and the cargo handling industry. You will work together with great colleagues from various backgrounds inspired by shared, ambitious goals. We value collaboration in our open and inclusive culture. With us, you will have the opportunity to develop yourself professionally. Join us to make a difference - and have fun while doing it.

In addition we also offer:
Attractive compensation package
Healthy work environment - company sponsored medical insurance program
Food vouchers
Work-life balance – 25 days paid vacation, company events
Transportation allowance
Option to work from home.

Interested to join?

If you are excited about this opportunity, please submit your application and CV.
Изисквания към кандидата
Образование: , Профил:

Езикови познания:

Трудов опит:
С професионален опит от 1 - 3г.

Ние предлагаме

Ниво в йерархията:
Експертен персонал без ръководни функции

Мениджмънт, бизнес развитие
Населено място:
Гр. София
София, Бул. Витоша 89Б, Милениум Център, етаж 8
Cargotec Bulgaria
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за Cargotec Bulgaria може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

Оферти от категорията

Оферти от работодателя
На работа с
    Сайтът предлага лесен и бърз достъп до близо 278 885 автобиографии и 43 601 работодатели. Чрез по-добрите менюта за работа, както и с повечето функции, които предлага, Rabota.bg доближава Работодатели и Кандидати като улеснява връзката между тях.