ДЗИ–Общо застраховане” ЕАД

CRM and DLM Program Lead
With more than 70 years of insurance experience, now backed by KBC Group - a strong international bank assurance group - DZI continues to be a leading player on the Bulgarian Insurance Market.

Our mission is to make people’s lives more secure and we rely on our talented employees to achieve this ambitious goal. If you join our team you will be surrounded by colleagues with similar values and you will enjoy an environment, which stimulates achievements.

We are now looking for an experienced and motivated professional for the position of:

CRM and DLM Program Lead,

Clients Services Management and Digital Sales Directorate

Key responsibilities:
Program lead for DZI Digital Lead Management (DLM) Program acting as a SPOC for planning, coordinating and reporting the underlying initiatives based on DZI strategy and ambitions;
CRM Product owner who leads DZI CRM related projects and initiatives - monitors and manages the maintenance and development of the existing and new/changing system functionalities;
Manages project team and budget/resources to ensure program/projects deliverables effective and efficient accomplishment;
Reports program/projects phases and important deliverables on regular basis to various stakeholders;
Acts as a coordinator between business units/multifunctional teams for CRM program projects initiatives;
Participates in strategic projects led by DZI and KBC Group and leads projects for development and improvement of services to end customers;
Measures and constantly monitors CRM and DLM programs performance to identify areas for improvement and provide opportunities for further growth.

Relevant University degree – IT, Marketing, Business administration or other related field;
Min 3 years of project management experience, familiarity with project management tools, methodologies, and best practices;
Previous Experience with implementation of CRM systems will be considered as advantage;
Strong organizational and communication skills;
Customer centricity attitude;
Proven ability to solve problems creatively;
Excellent analytical skills;
Proven ability to complete projects according to outlined scope, budget, and timeline.

We will offer you:
Opportunity to join one of the leading insurers on the Bulgarian market, part of the international KBC Group;
Work in a highly professional working environment;
Ongoing learning from highly qualified experts;
Competitive remuneration package.

If the above opportunity is appealing to you and you meet our requirements, please send your resume in English as soon as possible.

Only short-listed candidates will be approached.
All applications will be considered under the terms and conditions of confidentiality in accordance with the regulations of the personal data protection.
Изисквания към кандидата
Образование: Бакалавър

Езикови познания:

Трудов опит:
С професионален опит от 1 - 3г.

Ние предлагаме

Ниво в йерархията:
Експертен персонал без ръководни функции

Застрахователна дейност
Населено място:
Гр. София
ул. Константин Преславски 1
ДЗИ–Общо застраховане” ЕАД
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за ДЗИ–Общо застраховане” ЕАД може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

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