Adecco Bulgaria Ltd

Operation Lead with Spanish or Italian
Adecco is a Fortune Global 500 company and the global leader in HR services. The Adecco Group
connects over 500,000 external colleagues with clients each day through its network of more than
6,600 branches in over 60 countries around the world.

Our client is a multinational tech company that organizes the world’s information and makes it
universally accessible and useful. A company with thousands of products, features, and applications to serve millions of users!

For them, we are looking for an Operation Lead with Spanish or Italian to join the current team and make an impact in this
dynamic environment.

Desired requirements:

Must have a proficient level of English - both written and spoken
Must have a native level of Italian OR Spanish
Former supervisory/management experience in a telemarketing/sales/customer service environment
Bachelor degree is a plus or, with at least two years experience on the same type of role.
Experience in an international environment, possibly in the operations, is a plus.
Excellent communication, interpersonal, teamwork, and organizational skills
Proven ability to consistently and positively contribute in a high-paced, changing work environment with the ability to prioritize multiple functions and tasks and manage time efficiently.
Data analysis – ability to report and review trends and data
Proficient computer skills
Self-motivated, flexible, detail-oriented
Ability to travel for work

Job description/duties:

Measures and reviews the team’s daily performance metrics and provide appropriate coaching to increase productivity and achievement of target goals
Responsible for training customer service representatives, and for developing and implementing operations and policies
Accountable for operational processes and compliance as well as overall planning and forecasting – ensuring business agreements are signed, availability/engagement of photographers for quick and efficient deployment (minimizing travel costs), tracking of images and delivery
Serves as escalation point of contact for local business owners and operational issues
Reviews overall project results and trends. Provides reporting and recommendations of suitable process/program improvements.

The offer includes:

Competitive remuneration package
Office based in Sofia – location blvd. Bulgaria
Friendly and smart environment
Additional health coverage
Various discounts and sport cards
Schedule flexibility during the day shift

# English # Italian # Spanish

Only short-listed candidates will be contacted. All applications will be treated with strict confidentiality. Recruitment license from National Agency of Employment №1814 from 08.12.2014
Изисквания към кандидата

Езикови познания:
Английски език, Испански език

Трудов опит:
С професионален опит от 1 - 3г.

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Ниво в йерархията:
Експертен персонал без ръководни функции

Трудово възнаграждение:
От 2800 до 3200 лева на месец

Консултантски услуги
Бизнес /консултантски услуги
Населено място:
Гр. София
София, Младост 4, Бизнес парк, сграда 11 А, ет.2
Adecco Bulgaria Ltd
Агенция за подбор на персонал
Детайли за организацията:
Повече информация за Adecco Bulgaria Ltd може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

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