UpSkill Ltd.

Customer Service Expert with German- София
UpSkill is transforming traditional HR Services into exciting, engaging, and effective Human Relations! Our team of experts is well-versed and experienced in delivering a large range of Talent Acquisition services. We are specialized in IT, ITO, BPO, SSC, SDC Recruitment, Executive Search and HR Consultancy. We are building strong connections and facilitating efficient relations between job applicants and employers.

We support both large international and local companies in growing their business, providing them with the best talent to help them succeed!

As a recruitment agency, we will provide you with multiple career opportunities and all the information about each one of them. We will answer all your questions in advance, will prepare you for the interviews ahead and will support you throughout the whole recruitment process.

Our current client is one of the leading global BPO companies with multiple offices across Europe. On their behalf, we are looking for an experienced Customer Service Expert with German who would be willing to join their new project with a global telecommunications company.

Interact with customers over phone;
Provide information about products and services;
Answer technical questions;
Handle contract information;
Make product and sales offers – cross sell and upsell;
Maintain data.

Fluency in German;
Good technical skills;
Previous customer support experience;
Sales acumen and proactive attitude;
Excellent listening and communication skills, written and verbal;
Highly empathetic and thoughtful, with ability to understand customers’ needs;
Ability to work on shift rotation.

The company offers:
Opportunity for internal career growth in a rapidly growing global company which is already one of the biggest employers in Bulgaria (and promotes 200+ employees each year);
Dynamic working environment and freedom to fully bring in your individual strengths and skills;
Access to cutting edge technologies and opportunity to acquire new knowledge and skills;
Attractive salary:
Monthly performance based bonuses;
Food vouchers;
Compliments card with transportation allowance;
Additional health insurance (medical expenses and dental reimbursement);
Life insurance;
Multisport card discount;
Variety of free trainings and workshops;
Team buildings and events;

If you meet the above-mentioned criteria, don’t hesitate to apply! We welcome the opportunity to learn more about you!
Please send your CV in English.
Please note that only short-listed candidates will be contacted.
License No.2826. We will treat your application with full confidentiality!
Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Ниво в йерархията:
Административен персонал, Експертен персонал без ръководни функции

ИТ и Компютърни специалисти
Бизнес /консултантски услуги
Населено място:
Гр. София
София, ул. Йоан Екзарх 7
UpSkill Ltd.
Агенция за подбор на персонал
Детайли за организацията:
Повече информация за UpSkill Ltd. може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

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