Обява
Луфтханза Техник София

Customer Service Specialist
Описание
Customer Service Specialist

Here, at Lufthansa Technik Sofia we will provide you with:

Home office policy
Additional paid leave
Friendly and knowledge sharing environment
Working in a multinational team supporting LHT facilities worldwide
Opportunities for personal and professional growth
Flexible start and end of the working day
Competitive remuneration and benefits package
Corporate events and initiatives
Trainings based on the skill set you need to fulfill your duties

Once you join our team as Customer Service Specialist you will:

Ensure timely and adequate response to internal and external customers
Handle C&E (consumables and expendables) materials demands
Monitor and coordinate C&E supply processes using ERP and LHT own systems
Make suggestions for optimization and standardization with focus on customer needs and satisfaction
Tracking and monitoring of purchase orders
Worldwide sourcing and purchasing of aircraft materials
Responsible for material supply related clarifications
Provide feedback and status to customers on a daily basis via LHT own systems
Monitor and update inventory movement through daily and weekly reports
Monitor inventory discrepancies
Liaise with material and logistics organizations on a daily basis in English language
Assist with projects/ reports if necessary

Benefits

Free parking
Flight privileges
Subsidized Canteen
Medical insurance
Corporate Discounts
Loyalty program
Charity Committee
Subsidized Multisport
Sport corner
Food vouchers

Child friendly
Learning programs
Recommend-A-Friend Incentives
Coaching

To be successful in the role you need:

University degree in field relevant for the position (technical- or business administration)
Relevant job experience of minimum 1,5 years
Fluency in English – both written and spoken (German would be considered an advantage)
Excellent knowledge in Excel/ Word/ Access/ PowerPoint. Knowledge of SAP R/3
Communication skills
High level of service and customer orientation
Problem solving and productivity driven
Detail and goal oriented
Ability of decision making and self-initiative
Teamwork ability, assertiveness, persuasiveness, adaptability

In connection with the current recruitment campaign for an employee for the announced position, your CV data and your contacts will be collected and recorded by Lufthansa Technik Sofia OOD. Some of the information that you provide voluntarily is personal information and falls under the special protection regime under the Law on Personal Data Protection. We inform you and you agree that the personal data provided by you will be processed for the purposes of the current selection process as well as stored for realization of future recruitment not longer than 3 years regarding the legitimate obligations of the data controller. Your data will be stored within the abovementioned period as the end of the campaign. end of the campaign We consider that the end of the campaign is the moment of acceptance of the job offer by the candidate to whom we have proposed the position. Lufthansa Technik Sofia OOD can provide your personal information to corporate bodies and individuals who are assigned to actions and activities relating to the selection process and in respect of any future recruitment.
Изисквания към кандидата
Образование: Бакалавър

Езикови познания:
Английски език

Трудов опит:
С професионален опит от 1 - 3г.

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Ниво в йерархията:
Служители

Категория:
Авиация / Летища / Авиолинии
Държава:
България
Населено място:
Гр. София
Адрес:
София, Летище София Терминал 1, Хангар 3, етаж 3
Дата:
18.Ноември.2021
Организация:
Луфтханза Техник София
Организация:
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за Луфтханза Техник София може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.


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