Sportswear Customer Care Specialist with Polish (Remote)

REMOTE WORK | PERFORMANCE BONUSES | BRAND DISCOUNTS | HEALTH & LIFE INSURANCE

Why consider this role?
• Work remotely and enjoy a role that combines customer care with the world of sports.
• Get rewarded for your results with performance-based bonuses, quarterly brand discounts, and peak-season incentives.
• Enjoy extra benefits, including health and life insurance, Multisport, transport allowance, additional paid leave for education, and special occasion bonuses.
• Grow your career through professional development and career navigation programs.
• Relocators are welcome to apply.

Your mission
Love sportswear, the latest sports gadgets, and helping people find the right products? Join a customer care team supporting a world-leading sports brand and help customers make confident choices, from their first product inquiry to after-sales assistance.

What you’ll do
• Support customers via inbound and outbound calls, email, and chat.
• Answer questions about sportswear, footwear, and sports products.
• Provide pre-sale and after-sale assistance with a professional, customer-focused approach.
• Keep accurate case notes and contribute to individual and team performance goals.

What you bring
• Fluent Polish and English.
• A customer-oriented attitude and excellent communication skills.
• Strong typing and computer skills.
• Analytical thinking and a practical approach to problem-solving.
• An interest in sports, sportswear, or the latest gadgets is a plus.

Your schedule
Monday–Saturday | 10:00–19:00
Training lasts 2 weeks.

Let’s talk
Send us your CV in English and include reference number GS_.
All applications will be treated with strict confidentiality.
Astrea Recruitment | 19 years of recruitment expertise | License No. 1809