Wellness Support Agent with Hebrew, Norwegian, Dutch or German and English

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – a world-renowned giant offering wide variety of services and
products. We are on a lookout for friendly, adaptable and positive people for the role of
Wellness Support Agent with Hebrew, Norwegian, Dutch or German and English.

Essential Duties and Responsibilities:
* Replying to customers via tickets or calls;
* Supporting them by showcasing understanding and striving to offer best solution;
* Guiding customers through the solution implementation process and trying to leave a great
impression and provide a high-quality service;
* Observing closely and reporting on observed issue trends;
* Acting as a part of a team, supporting and maintaining a good working atmosphere.

Requirements:
* Fluency in Hebrew, Norwegian, Dutch or German and good English language skills;
* Good working knowledge of iOS and Android OS and a desire to improve;
* Flexible and skilled communicator, able to adapt to any customer;
* Positive and open, driven to provide a high-quality experience;
* Excited to work as a part of a skilled and dynamic team and contribute to collective’s efforts.

Our client offers:
* Competitive remuneration and paid annual leave days;
* Additional health insurance and performance-based bonuses;
* Detailed training and different learning and development opportunities for employees;
* Working hours organized in day shifts with PTE option available (4 or 6 hours shifts);
* Dynamic and exciting work environment and an opportunity to be a part of a highly skilled
team of professionals.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_WSAHNDGE)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)