Астреа Рикрутмънт ЕООД

Remote Customer Care Representative with Spanish, German, Slovak or Czech and English
Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – a well-established company in the BPO field offering a variety of
products and services. We are looking for reliable, open-minded and flexible people for the
role of Remote Customer Care Representative with Spanish, German, Slovak or Czech and English.

Essential Duties and Responsibilities:
* Serving as a first point of contact for the customers and taking note of their requests;
* Utilizing your communication skills in order to provide a positive customer experience;
* Striving to offer the best suited solution, in a reasonable time frame and logging information
about the interaction in the data base;
* Maintaining your knowledge on client’s products and services, and providing customers
with accurate and up-to-date information;
* Offering your help and support to colleagues and working as a part of a team.

* Excellent fluency in one of the main languages and good command of English;
* PC literate and a great communicator, able to handle different customers with ease;
* Organized, reliable and team-oriented, ready to help and learn;
* Previous experience in a similar role is desirable;
* Flexible, open-minded person, able to adapt quickly to changes in process, products and services.

Our client offers:
* Strong social package (additional health insurance; sports card, various vouchers…);
* Competitive compensation scheme and paid annual leave;
* Variety of shifts and plus part-time options available;
* Provided initial training and opportunities to build a long-lasting career with the company;
* Supportive and friendly work environment and convenient office location.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_RCCRSGSC)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)
Изисквания към кандидата

Езикови познания:

Трудов опит:

Ние предлагаме

Вид заетост:
Пълен работен ден

Административни и офис дейности
Населено място:
Гр. Fully Remote
гр.София, жк. Света троица, ул. Царибродска 70, ет.2, офис 3
Астреа Рикрутмънт ЕООД
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за Астреа Рикрутмънт ЕООД може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

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