Junior Technical Care Assistant with Hungarian or Slovenian, English

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – a global company, offering innovations, solutions and services in the
customer experience management field. We are on a search for enthusiastic, organized and
reliable analytical thinkers for the role of Junior Technical Care Assistant with Hungarian or Slovenian, English.

Essential Duties and Responsibilities:
* Providing basic information and assistance to the customers;
* Using various channels to identify the core of the issue with customers devices;
* Offering suitable solutions and guiding customers through the process;
* Talking with patience and encouraging customers and provide a positive experience;
* Utilizing professional brand services via orders for hardware issues;
* Functioning as a part of the team and helping other team members when needed.

Requirements:
* Fluency in Hungarian or Slovenian and good understanding of English language;
* PC literate and able to navigate and use internet tools;
* A can-do attitude and enthusiasm for helping others;
* Analytical thinker and skilled problem-solver;
* Team player and ability to organize time and tasks well.

Our client offers:
* Competitive remuneration and additional health insurance with dental care included;
* Attractive social benefits package (sports card, food vouchers, transportation allowance);
* Standard working time and week and annual paid leave;
* A chance to work with advanced technologies and attend various trainings;
* Career development opportunities and professional guidance;
* Great working environment and company events.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N СМ_ETCRHSE)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)