Travel Assistance Specialist with Hungarian, Norwegian, Danish, Swedish and English

Astrea Recruitment was found in 2007 with one principal mission – to be different.
We transformed this vision into a key driver of our efforts to be always available when our
clients or partners need us to advise and guide them in taking important decisions.
Our partners are increasing continuously and their satisfaction is the best business card for us.

For one of our clients – a giant in the field of customer experience management solutions.
We are searching for bright, easy-to-talk-to and driven people for the role of Travel
Assistance Specialist with Hungarian, Norwegian, Danish, Swedish and English.

Essential Duties and Responsibilities:
* Corresponding with customers daily via phone and email;
* Offering assistance with travel-related questions and handling every request in a
professional manner;
* Proposing different options for and suggesting the best solution for the given request;
* Taking care to provide the best customer experience by showing empathy and
understanding while interacting with customers;
* Identifying customers and keeping record of every interaction for future reference.
Requirements:
* Great command of Hungarian, Hebrew, Norwegian, Danish, Swedish and English;
* Great English skills;
* Friendly and communicative, comfortable with sales process;
* Adaptable and eager to provide assistance;
* Driven to learn and improve.

Our client offers:
* Great remuneration and social benefits (transport allowance, food vouchers, sport card…);
* Additional health insurance;
* Full-time job and standard working time;
* Fully paid training and continuous support and learning;
* Supportive and encouraging work environment.

If you are interested, challenged and convinced you are the right candidate, do not hesitate
and send your detailed resume in English (Do not forget to point the ref. N SM_TAHHSNDS)
Only the shortlisted candidates will be contacted in a timely manner.
All the information is protected by the Commission for the Protection of Personal Data
(Astrea Recruitment. - reg No 1809)