Cargotec Bulgaria

Senior Specialist, Invoice to Pay - Work from anywhere (in Bulgaria)
Cargotec is at the forefront of the transformation in the cargo handling industry. Our cargo handling solutions and services make global trade smarter, better and more sustainable. As leaders in ports, on roads and at sea, our business areas Kalmar, Hiab and MacGregor have a unique position to optimise global cargo flows and create sustainable customer value.

Purpose of the position

To deliver ITP services in line with customers’ needs and expectations


-Perform transactional activity without supervision related to the ITP area

-Responsible for resolving queries from customers, vendors and colleagues

-Active member of the ITP area by delivering ad-hoc requests to partners

-First line of support for the Team leader for improvement initiatives and participates in projects and providing assistance on ITP-related inquiries, via appropriate channels (tickets, chat, calls, etc.)

-Act as 1st line of contact with organization via calls, chat e.g. document and follow up all employee inquiries, address and resolve service issues

-Identify process improvements: Suggest methods to update, simplify, and enhance processes, procedures and technologies

-Support Solution Owners and Process Owners in continuous improvement and implementation of programs, policies, and procedures of the CBS

-Recognize unusual events or consistent problems and resolve issues

-Ensure data is accurate in company systems and perform Quality Checks guided by the Team Leader

-Training and support of less experienced colleagues

-Participate in transition activities when applicable:

-Support the functional work stream

-Support the transition of processes incl. knowledge transfer and work shadowing

-Any other tasks assigned by the line manager related to the areas of accountability

What you’ll need to succeed:



-Minimum bachelor's degree in finance or business


-More than 3 years of experience in ITP area


-Experience with simple to complex query handling

-Strong customer service focus and interpersonal skills

-Strong analytical, problem solving, organizational and communication skills

-Hands-on experience working with ERP/Cloud system preferred

-Microsoft Office (Outlook, Excel, Word, PPT)

-Taking initiative in a proactive manner to improve own and team work practices

-Full professional proficiency of written and oral English required

-Good at communicating in a professional manner

-Display a strong work ethic and ability to comply with internal controls and policies

You will be working together with:

-the ITP team

-the RTR & OTC teams for escalated queries

-the entire ITP area (Global Service Delivery Lead, Team Leaders and other Team Members)

-the CBS ITP process owner and system owner

-Customers of the CBS

-the project team

-Other stakeholders across the Global Company (to the extent required)

Interested to join?

If you are interested, please submit your application.

Cargotec and its businesses

Cargotec (Nasdaq Helsinki: CGCBV) enables smarter cargo flow for a better everyday with its leading cargo handling solutions and services. Cargotec's business areas Kalmar, Hiab and MacGregor are pioneers in their fields. Through their unique position in ports, at sea and on roads, they optimise global cargo flows and create sustainable customer value. Cargotec has signed United Nations Global Compact’s Business Ambition for 1.5°C. The company’s sales in 2020 totalled approximately EUR 3.3 billion and it employs around 11,000 people. www.cargotec.com
Изисквания към кандидата
Образование: Бакалавър

Езикови познания:

Трудов опит:
С професионален опит над 3 г.

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Ниво в йерархията:
Административен персонал

Населено място:
Гр. София
София, Бул. Витоша 89Б, Милениум Център, етаж 8
Cargotec Bulgaria
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за Cargotec Bulgaria може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

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