ГфК България ЕООД

Junior Interface Customer Support Specialist
Having choices is what makes life exciting. Make your choice today and take your future into your own hands. We value skills and talents, and will support your development within our international teams.

For a new project in our Global Process Implementations (GPI) team we are looking for highly motivated professionals. We are glad to invite you to join us as:

Junior Interface Customer Support Specialist

Temporary project/ 24 months

GPI team, Sofia HUB

Mission of the role:

To further foster our ability to deliver global interfaces for data processing and strengthen our Global Process Implementations (GPI) team within the GfK Consumer Choices division.

Key objectives of the role:

Create interfaces for data processing using specific internal programming languages and software tools
Provide technical support for those interfaces
Actively communicate with our 1st, 2nd and 3rd level support teams located in different locations worldwide
Actively communicate with GfK internal international clients in 100+ countries via ticket (helpdesk) system
Maintain knowledge platform and actively share gained knowledge

Desired skills and experience:

University Degree in IT, Informatics or related subject area (or last year student)
Basic knowledge and/or experience in any object-oriented programming (OOP) language
Good knowledge of MS Excel
Good analytical skills
Strong English language skills in both written and spoken
A great team player with excellent communication skills
Self-driven and proactive person with willingness to learn
Diverse working schedule including night shifts and weekends - 24/7

Be welcome to send us your up to date CV in English and we will offer in return:

Global know how in a world class, pioneer market research organization
Initial and ongoing trainings to support your development
Opportunities for personal and professional growth
Ambitious and motivated work environment
Competitive remuneration and bonus scheme linked to individual performance and company results
Access to cutting edge technologies
Health insurance
Discount program with external vendors
Eco friendly travelers are welcome to the office – parking places for bikers and free card for public transportation are available to all employees
Variety of sport activities such as football and traditional Bulgarian dances
Last but not least – GfK Sofia office is located close to the city center and easily accessible from any point by public transportation – 47A Tsarisgradsko Shose Blv

Globalize your career

GfK makes your choice easy as we offer an exciting work environment that brings people together and encourages an entrepreneurial and innovative spirit. As a trusted leader in market research present in over 100 countries, we know what makes consumers’ hearts beat—globally and locally. We work on projects for successful companies in virtually every major industry.

Apply if you are ready to start the conversation, so we can put the wheels in motion!

All documents will be treated in the strictest confidentiality.
Only short-listed candidates will be invited for an interview.
Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Ниво в йерархията:

Консултантски услуги
Контакт център (call centers)
Населено място:
Гр. София
София, бул. Цариградско шосе 47А
ГфК България ЕООД
Фирма/Организация Директно търсеща служители
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

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