Tom Tailor Sofia Ltd is representative of the world-famous fashion brand Tom Tailor for Bulgaria.

Currently we're looking for Retail Manager


Retail Managers in TT JV SEE are responsible for the financial success and sales performance of their area/country. They present our brands to the highest standards through maximizing store sales and profit, whilst delivering a world class shopping experience and visually exciting stores. This calls for the ability to lead and develop diverse teams as well as having commercial understanding of how to maximize stores performance. In order to do this successfully they spend a large part of each working week visiting various stores, working with their teams to help them trade the store effectively and to ensure that each store maintains our retail standards.

Main responsibilities:

- Responsible for selection and recruitment of store staff, including store manager and sales assistant roles;
- Develop highly motivated and well trained store teams, conduct performance reviews and organize staff trainings;
- Ensure teams deliver exceptional levels of customer service
- Deliver excellent sales and KPI results by making the right commercial decisions in store through the support of your store managers and sales teams;
- Oversee staff timetables, to ensure most favorable staff allocations;
- Launch TT retail tools, that include: standards of sales, mentoring programs, store check lists and other tools that enable store teams to deliver great results and create the best shopping experience in Bulgaria market;
- Plan sweepstakes and contests to increase motivation of store teams;
- Supervise points of sale and ensure their steady advancement;
- Convey visual guidelines to store teams;
- Oversee merchandise arrivals announcements and visual merchandising updates (mannequin, windows and mini updates) and ensure their timely communication to store teams, as well as readjust where necessary;
- Regular visits to stores, at least on bi-weekly intervals;
- Organize monthly SM meetings, to communicate monthly performance results, set target agreements and priorities for the forthcoming month and organize sales workshops;
- Organize meetings with individual store teams, to brief particular advice and directions to corresponding employees;
- Participate in monthly TT SEE meetings;
- Consistently contribute in improving retail processes;
- Provide regular feedback on buying and actively participate in its advancement;
- Promote the organization locally by liaising with local marketing partners, newspapers and the community in general;
- Set up promotional displays and materials, organize special promotions, displays and events;
- Resolve health and safety, legal and security issues;
- Respond to customer complaints and comments;


- Experienced in fashion retail management, you have a sound business sense and the ability to comprehend and analyze sales figures;
- An inspirational and motivational leader, with exceptional leadership skills, who knows how to get the best from your teams;
- An effective communicator, delivering accurate and consistent messages with credibility;
- Results oriented with a high personal drive to meet goals and objectives;
- Proven track record of delivering great sales performance and profit;
- Customer driven in everything that you and your teams deliver;
- Flexible in handling change, multiple demands and changing priorities. Able to work under pressure, prioritize and multitask;
- Understanding of retail laws, security, health and safety issues;
- Fluent English languages. Knowledge of German and Serbo-Croat languages is an advantage;
- In possession of a driving license and able to travel on short notice;

If you are interested in this offer, please send your CV in English and cover letter.
Only short-listed candidates will be contacted.

All applications will be treated in strict confidence and in accordance with the PDPA
Изисквания към кандидата
Образование: , Профил: Профил

Езикови познания:
Английски език, Сръбски език

Трудов опит:
С професионален опит от 1 - 3г.

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Трудов безсрочен

Ниво в йерархията:
Висше управленско ниво

Продажби - експерт мениджъри
Населено място:
Гр. София
Том Тейлър София ЕООД
Фирма/Организация Директно търсеща служители
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

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