Paysafe Bulgaria EOOD

Collections Specialist (maternity cover)
Paysafe provides digital payments and transaction-related solutions to businesses and consumers around the world. Paysafe makes transactions easy by enabling fast, convenient and secure ways to pay-before, pay-now and pay-later through its digital wallets, prepaid solution, payment processing and card issuing & acquiring products and services. We believe that every point of every payment should be relevant, simple and secure.

Our staff of over 2,100 includes more than 30 nationalities, based at our offices throughout the world.

With nearly two decades of experience, Paysafe is trusted by merchants, and by consumers in more than 200 countries and territories, to move and manage money via more than 100 payment types and 40 currencies. Paysafe offers multi-platform products with an emphasis on emerging payment technologies including mobile. Paysafe’s brand portfolio includes Skrill and NETELLER, MeritCard, paysafecard, Payolution and FANS Entertainment.

PaysafeGroup plc shares trade on the London Stock Exchange FTSE 250 under the symbol (PAYS.L).

For more information, visit: www.paysafe.com

Reporting to the Chargeback and Collections Supervisor, the Collections Specialist will primarily be responsible for the collection of bad debt generated on all deposit methods accepted on the Digital Wallet and across the payment processing network for members and merchants. This will include cards as well as domestic deposit options available across the UK and Europe.

Additionally, the Collections Specialist will be required to make recommendations on collection best practices, handle the referral of bad debt cases to third party collection agencies and provide ongoing support to ensure successful recovery of funds.


Investigate new and increased negative balances resulting from non-settlement of funds from all deposit methods
Apply knowledge of collection processes, internally and externally, to successfully recover bad debt
Make recommendations to ensure speedy and effective recovery methods are adopted on high exposure cases
Ensure all non-settlements are appropriately reflected on internal systems to reduce additional, unnecessary exposure.
Manage the relationship with external third party providers – replying to data requests in a timely manner, providing accurate data and chasing them on cases that have been referred to ensure effective processes are being applied to the recovery of debt.
Proactively contribute to the reduction of bad debt caused by all deposit options through recommendations on limits and controls
Provide accurate weekly and monthly management reporting on collection efforts
Establish and maintain effective communication networks with key stakeholders, business partners and peers
Enhance automation of current processes through the recommendation of new technologies, improvement of current technologies and updated collection/recovery processes
Any other duties as required

Candidate requirements

3 years+ experience of bad debt recovery/collection processes across UK and Europe
Proven track record of building and maintaining strong working relationships with third party providers
Excellent command of ENGLISH language - verbal and written is mandatory
Excellent command of GERMAN and ITALIAN language – verbal and written is beneficial
Strong analytical skills with a proven ability to provide sound assessments through research
Ability to deal accurately, effectively and professionally in a rapidly changing and fast paced environment
Ability to work effectively in a team oriented environment with minimal supervision
Ability to meet deadlines working under pressure
Proven track record of effective decision-making
Strong planning and organizational skills
High level of skill with Microsoft Office Suite, especially Microsoft Excel and Word.

We offer

Opportunity to help write the history of a leading multinational company
Tailor-made training and ongoing development to help you get on the cutting edge of online payments
Merit-based career progression in a fast growing organization
Environment where product expertise, professional and personal commitment are rewarded
Competitive remuneration package which recognizes and encourages service excellence
Fun and collaborative working atmosphere
Cool new office

Are you ready to take your career to the next level?

Send your Cover Letter and CV in English. Your Cover Letter should mention why you would like to join our company and how your experiences and skills match our current opening.

Only shortlisted candidates will be contacted for an interview.
Изисквания към кандидата
Образование: , Профил: Профил

Езикови познания:
Английски език, Немски език, Италиански език

Трудов опит:
С професионален опит над 3 г.

Ние предлагаме

Вид заетост:
Пълен работен ден

Ниво в йерархията:
Експертен персонал без ръководни функции

ИТ и Компютърни специалисти
Хардуер/Разработка и поддръжка
Софтуер/ Разработка и поддръжка
Aдминистративна дейност и продажби
Населено място:
Гр. София
90, Tsarigradsko Shose blvd., 1784 Sofia
Paysafe Bulgaria EOOD
Фирма/Организация Директно търсеща служители
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

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