Paysafe Bulgaria EOOD

Deposit Chargebacks Specialist
Paysafe provides digital payments and transaction-related solutions to businesses and consumers around the world. Paysafe makes transactions easy by enabling fast, convenient and secure ways to pay-before, pay-now and pay-later through its digital wallets, prepaid solution, payment processing and card issuing & acquiring products and services. We believe that every point of every payment should be relevant, simple and secure.

Our staff of over 2,200 includes more than 30 nationalities, based at our offices throughout the world.

With nearly two decades of experience, Paysafe is trusted by merchants, and by consumers in more than 200 countries and territories, to move and manage money via more than 100 payment types and 40 currencies. Paysafe offers multi-platform products with an emphasis on emerging payment technologies including mobile. Paysafe’s brand portfolio includes Skrill and NETELLER, MeritCard, paysafecard, Payolution and FANS Entertainment.

PaysafeGroup plc shares trade on the London Stock Exchange FTSE 250 under the symbol (PAYS.L).

For more information, visit: www.paysafe.com


Provide operational support on all aspects of Deposit Chargebacks, including retrieval requests, on both digital wallets
Apply knowledge of card scheme guidelines to defend chargebacks raised by issuing banks
Prepare and submit accurate defence packages in line with the relevant PSP/Acquirer requirements
Review fraud trends on card deposits and recommend changes to prevent future potential losses
Ensure accurate records are maintained on the status of all Deposit Chargebacks
Investigate and highlight potential technical issues which could result in a loss of representment rights
Liaise with internal teams to address and reduce bad debt caused by system issues and manual processing errors relating to Deposit Chargebacks
Enhance automation of current processes through the acquisition of new technologies or improvements to current technologies
Establish and maintain effective communication networks with key stakeholders, business partners and peers.
Any other duties as require

Candidate Requirements    

2 years+ experience with card processing either with a financial institution, payment processor or merchant
In-depth knowledge of all stages of the chargeback cycle with Visa and MasterCard
In-depth knowledge of all stages of the chargeback cycle with American Express, Diners and JCB - beneficial however not essential
Knowledge of 3D Secure - beneficial however not essential
Strong analytical skills with a proven ability to provide sound assessments through research
Proven track record of building and maintaining strong working relationships with third party providers
Excellent command of ENGLISH language - verbal and written
Strong analytical skills with a proven ability to provide sound assessments through research
Ability to deal accurately, effectively and professionally in a rapidly changing and fast paced environment
Ability to work effectively in a team oriented environment with minimal supervision
Ability to meet deadlines working under pressure
Proven track record of effective decision-making
Strong planning and organizational skills
High level of skill with Microsoft Office Suite, especially Microsoft Excel and Word.

We offer 

Opportunity to help write the history of a leading multinational company
Tailor-made training and ongoing development to help you get on the cutting edge of online payments
Merit-based career progression in a fast growing organization
Environment where product expertise, professional and personal commitment are rewarded
Competitive remuneration package which recognizes and encourages service excellence
Fun and collaborative working atmosphere
Cool new office

Are you ready to take your career to the next level?

Send your Cover Letter and CV in English. Your Cover Letter should mention why you would like to join our company and how your experiences and skills match our current opening.

Only shortlisted candidates will be contacted for an interview.
Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Населено място:
Гр. София
90, Tsarigradsko Shose blvd., 1784 Sofia
Paysafe Bulgaria EOOD
Фирма/Организация Директно търсеща служители
Детайли за организацията:
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Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

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