Adecco Bulgaria Ltd

Adecco is a Fortune Global 500 Company and the global leader in HR Services. With more than 33 000 full-time employees in 60 countries and territories worldwide, The Adecco Group provides over 1 million people around the world with career opportunities, guidance and insights.

On behalf of our client we would like to present the role of Customer Administration Specialist with French.

Major responsibilities:

• To manage the resolution of Partner/ Customer queries within corporate guidelines
• To demonstrate the ability to react professionally in disputed or heated situations
• To create solutions that not only meet with customer satisfaction, but also make Partners/Customers feel valued and keen to repeat business
• To encourage positive Partner behavior through feedback on QMS system
• To ensure Partner compliance with Portal functionality where available
• To ensure compliance with corporate guidelines encompassing in particular ethical and financial rules

Background, skills, experience and qualifications:

• Fluent French language
• 2+ years of experience in customer interaction role
• Ability to work closely with customers & negotiate effective outcomes to their problems
• Excellent analytical and reconciliation skills
• Self-motivated and willing to learn new skills
• PC literacy and a good command of English language
• Any experience in a similar role will be considered an advantage

We will offer you:

• Professional and friendly work environment
• Opportunity to grow your career in a multinational company
• Very good remuneration
• Performance based bonus and additional benefits
• New office in a modern building with excellent access to public transport

If you meet the requirements and are interested to discuss the opportunity, please send your CV.
Only successful candidates will be contacted. All applications will be treated in strict confidentiality.

Recruitment license from National Agency of Employment N=1814
Изисквания към кандидата
Образование: Средно

Езикови познания:
Английски език, Френски език

Трудов опит:
С професионален опит от 1 - 3г.

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Трудов безсрочен

Ниво в йерархията:
Студенти/Стажанти, Административен персонал, Експертен персонал без ръководни функции

Консултантски услуги
Контакт център (call centers)
Населено място:
Гр. София
Adecco Bulgaria Ltd
Агенция за подбор на персонал
Детайли за организацията:
Повече информация за Adecco Bulgaria Ltd може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

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