TECHNICAL SUPPORT REPRESENTATIVE with GERMAN - София

Manpower Inc. is a world leader in the staffing industry, providing workforce management services and solutions to customers through 4,400 offices in 80 countries. Manpower also provides a range of staffing solutions, engagement and consulting services World Wide.

Manpower Bulgaria is looking for one of it's international partners – leading telecommunication company, for an ambitious candidate to join their Team!

Do you feel gratification from managing challenging situations ?
Technical Support Specialist with German
start date: ASAP work time: Standard
Requirements:

• Excellent knowledge of the German - C1;
• Knowledge of other languages - French/Polish/Turkish/Russian/Dutch;
• Ability to analyze technical issues;
• Ability to convey technical information effectively;
• Excellent analytical, oral and written communication skills and exceptional customer service skills necessary.
Nice to have:

• 1+ or more years of work experience in an applicable industry and role are a plus;
• Experience with Microsoft Windows operating system and computer networking / any Linux or Mac experience;
• Understanding of common script languages (VbScript, Powershell).
Your day will include:

• Receive, prioritize and handle support requests by phone, email and chat;
• Maintain detailed records of their work using a dedicated ticketing system and advise; customers of query progress;
• Escalate issues where required.
The company offers:

• Excellent salary;
• Option for Home Office;
• Work time: standard;
• Social benefits;
• Great opportunity for professional development within a well established international company;
• A dynamic job in an international environmen;
• Interactive induction training;
• Unlimited access to courses in a wide variety of technologies and disciplines;
• Work in a multinational team of professionals across industries such as IT, Sales & Marketing and Customer Care.
If you feel the challenge, please, apply for this position by sending your detailed CV!

Manpower Group is an Equal Opportunity Employer and considers applicants for all positions without regard to gender, marital status, national origin, age, creed, religion, race, color, ancestry, sexual orientation, physical or mental disability. All applicants will be informed and shortlisted candidates will be invited for an interview.

Manpower Bulgaria has License № 2033 / 20.04.2016 for providing human resources services.