TELUS International Europe

Senior Network Security Engineer - София
Description and Requirements

TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.

The Global Engineering and Network team is responsible for the design and provisioning of Telus International’s infrastructure and virtual services.

The team works closely with Global Support, Local IT Help Desk, Transition and Transformation and Procurment teams to ensure the efficient, cost-effective delivery of high-quality services to both internal and external customers.

Your responsibilities:

Implementation, Test and Major changes on corporate Network Security infrastructure
Network Security Implementation, Test and Major changes related Application deployments
Technical validation of Major Changes and Requests for Network Security
Technical point of contact from Global perspective for Bulgarian site
Pro-active diagnoses and fix of technical issues arising during development of new technologies affecting the Network Security
Pro-active escalation, follow-through and liaison with appropriate departments to resolve technical issues which may impact TI’s infrastructure
Applies ITIL methodology to the role and follows best practice standards and processes
Adheres to Telus International security policies and report incidents to the appropriate operations functions
Assists in the Continual Process Improvement (CPI) program as needed
Work on assigned projects as directed by senior management

Our requirements:

- 5 years of experience in deploying, configuring, managing Network Security solutions – Palo Alto, Cisco ASA, CheckPoint
- In-depth knowledge of telecom and Network security industry and standards
- Excellent English language skills
- IP. MPLS and routing knowledge in an ISP environment
- Professional, structured and proactive approach to projects and initiatives
- Positive and approachable team player
- Self-motivated with good organizational and communication skills
- Analytical and problem solving skills
- Calm and productive under pressure
- Detail-oriented and organized approach to work
- Efficient and productive with good time management skills
- Proven ability to meet internal and external deadlines

We offer:

- Stable job and career development opportunities
- Great office at a top location
- Attractive salary and additional incentives
- Special discounts & offers (Food vouchers, Multisport cards, etc.)
- Additional health insurance
- Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
- Positive international working environment (Relax zones, PlayStation and billiard corners)
- Continuous support and learning
- Employee referral bonuses
- We care about the well–being of our employees, invest in their development, encourage fun and team building initiatives

If this opportunity sounds appealing to you, apply now! Send us your CV!

* Please note that only shortlisted candidates will be contacted.

Required Language(s)
Изисквания към кандидата

Езикови познания:
Английски език

Трудов опит:
С професионален опит над 3 г.

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Ниво в йерархията:
Експертен персонал без ръководни функции

ИТ и Компютърни специалисти
Населено място:
Гр. София
гр. София 1784, бул. "Цариградксо шосе" 115 К, Хермес Бизнес Парк, сграда Б
TELUS International Europe
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за TELUS International Europe може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

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