Обява

Online Support with Czech
Ref.No:
004
Описание
The gaming industry is not only booming, but it is also changing.

Customer service is often a secondary concern for studios because development, design and
launch of a game are the ones driving up the numbers. As a result, in terms of customer
support gamers are often disappointed. Their high expectations are not met as studios still
view players as commodity even though the need for customer support 24/7 is there and
gamers don’t have the patience to wait when an issue arises.

Primary Responsibilities
Players respect other players, especially the ones that take the time to care! The player
support teams need to know their stuff, speak the same language as the gamers, and have the empathy to drive amazing player support experiences. Also to maintain the games culture, game play is an important part of their job. In other words the player support team is given the time to play at work, how cool is that?!

What we are looking for
Requirements
 Native level Czech;
 Good understanding of English;
 Ability to work in a team environment;
 Ability to build trust with the customers.

Bonus Skills
 Good knowledge of E-Sports;
 Good troubleshooting skills and analytical thinking;
 Good communication skills;

Our Offer
Our client believes the staff is their most important asset and therefore we take pride in finding the
best, most talented and driven employees.
Among the benefits of working with us* are:
 salary much higher than the average Bulgarian wage;
 accommodation in a hotel or apartment arranged by our client,for a period of up to 1
month, in the beginning of the employment;
 support in finding an apartment afterwards;
 monthly rental bonus (after the accommodation in ahotel/apartment, arranged by our
client);
 reimbursement of a ticket;
 all our employees receive also: 1) meal vouchers (60 BGN), per month for 8-hour
working day; 2) additional health coverage; 3) free transportation for yearly and late
shifts;
 In our client offices they have: free gym, yoga, massage, corporate psychologist,
healthy days/weeks.

Изисквания към кандидата

Езикови познания:
Английски език, Чешки език

Трудов опит:
Без професионален опит

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Договор:
Трудов срочен

Ниво в йерархията:
Неквалифициран персонал

Категория:
Телекомуникации
Държава:
България
Населено място:
Гр. София
Дата:
7.Февруари.2019
Организация:
Cross Border Talents
Организация:
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за Cross Border Talents може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.


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