Collection Specialist with Italian (Fixed Contract 24-months)

Who We Are
160,000 employees
around the globe
1,600 employees
in Sofia and Varna
Operating in
70 countries
160-year-old legacy

Cargill’s size and scale allow us to make a positive impact in the world. Our purpose is to nourish the world in a safe, responsible, and sustainable way. We are a family company providing food, ingredients, agricultural solutions, and industrial products that are vital for living. We connect farmers with markets so they can prosper. We connect customers with ingredients so they can make meals people love. And we connect families with daily essentials — from eggs to edible oils, salt to skincare, feed to alternative fuel. We make essential products that touch billions of lives each day.

Collection Specialist with Italian
(Fixed Contract 24-months)
Purpose and Impact
Collection Specialist with Italian (Fixed Contract) job assists with processing accounts receivable transactions and collecting on cash due to the organization, supporting the timely and accurate collection of funds while maintaining positive customer relationships. Under close supervision, this job optimizes cash flow and reduces delinquencies by working with internal teams and external customers to resolve issues and collect outstanding payments.
*The role is offered with a fixed contract - 24 months.

Key Accountabilities
ACCOUNT COLLECTIONS: Supports the collections process, including monitoring and following up on overdue accounts, contacting customers for payment and resolving payment discrepancies.
CUSTOMER ANALYSIS: Assists with the analysis of customer accounts to identify delinquencies, payment trends and potential credit risks.

DISPUTE RESOLUTION: Investigates and resolves routine disputes by analyzing relevant account data and collaborating with internal teams.

PAYMENT NEGOTIATION: Helps negotiate payment plans and settlements with customers, ensuring compliance with organizational policies and standards.

REPORTING: Drafts timely and accurate reports on collections, accounts receivable and dispute resolution activities to distribute to cross functional teams.

RELATIONSHIP MANAGEMENT: Maintains positive working relationships with customers and cross functional teams to enable efficient collaboration.

CONTINUOUS IMPROVEMENT: Partners to find opportunities for process improvements and contributes to the development of innovative solutions to improve collections and dispute resolution efficiency.

INDUSTRY EXPERTISE: Stays updated on industry trends, regulations, and best in class industry standards related to collections and dispute resolution, ensuring compliance and driving innovation.

Qualifications
Minimum requirement of 2 years of relevant work experience. Typically reflects 3 years or more of relevant experience.
Fluent Italian language skills – written and verbal.
Very good English language skill- written and verbal.

Our Offer
We provide a fast-paced stimulating international environment, which will stretch your abilities and channel your talents. We also offer competitive salary and benefits combined with outstanding career development opportunities in one of the largest and most solid private companies in the world.


Company Benefits
Attractive salary
Performance-based bonus
Food vouchers
Health and dental full package insurance
Life and accident insurance
Additional paid study leave
Various shop and bank service discounts
Work-life balance
Multisport card
Hybrid working model
Award-winning office environment
Various social initiatives
Comfortable relaxation zones
Team building activities
Career Development
Collaborate with a global network of professionals
Professional growth in a dynamic environment
Technical and soft skills training
Outstanding career opportunities

Ready to grow with us?
Send us your CV and cover letter in English today!