Обява
TELUS International Europe

Senior Direct Cost and Revenue Assurance Analyst- София
Описание

Senior Direct Cost and Revenue Assurance Analyst
#FEEL GOOD WITH US!

TELUS International Europe is a multilingual contact center, BPO (business process outsourcing) and ITO (information technology outsourcing) provider, delivering high-quality services since 2004. The company has more than 5,500 team members across nine delivery centers: Sofia and Plovdiv (Bulgaria); Bucharest and Craiova (Romania); Cork and Dublin (Ireland), as well as offices in Manchester and Cannock (England). TELUS International Europe offers contact center solutions, ITO and innovative customer service support for global customers in over 35 languages.

Your responsibilities:
Develop an in-depth understanding for Direct Labor costs and the drivers of labor cost efficiencies
Preparation of monthly direct cost planning and reporting for Romania
Participates in the preparation of the monthly KPI reporting for Romania
Ad-hoc reporting on sick leaves and overtime for Bulgaria and Romania
Assessment of the financial performance of existing accounts
Estimation vs. Actual variance analysis and MoM variance analysis
Apply critical thinking and run revenue assurance reviews with guidance from the global RA team
Monitor compliance with existing customer contractual agreements
Our requirements:
University degree in Accounting, Finance, Economics, or related field
Minimum 5 year of experience (regardless of industry, BPO would be an advantage though)
Big 4 /audit company experience would be an advantage
Advanced analytical and communication skills
Excellent command of the Bulgarian accounting and labor legislation
Excel proficiency – you will be building and maintaining complex models
We offer:
Stable job and career development opportunities
Great office at a top location
Attractive salary and additional incentives
Special discounts & offers (Food vouchers, Multisport cards, etc.)
Additional health insurance
Special benefits for our team members (Gym, yoga classes, massages and corporate psychologist in the office)
Positive international working environment (Relax zones, PlayStation and billiard corners)
Continuous support and learning
Employee referral bonuses
We care about the well–being of our employees, invest in their development, encourage fun and team building initiatives

If this opportunity sounds appealing to you, apply now! Send us your CV!

* Please note that only shortlisted candidates will be contacted.
Изисквания към кандидата
Образование: Бакалавър

Езикови познания:

Трудов опит:
С професионален опит от 1 - 3г.

Ние предлагаме

Ниво в йерархията:
Експертен персонал без ръководни функции

Категория:
Финанси
Държава:
България
Населено място:
Гр. София
Адрес:
гр. София 1784, бул. "Цариградксо шосе" 115 К, Хермес Бизнес Парк, сграда Б
Дата:
21.Януари.2019
Организация:
TELUS International Europe
Организация:
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за TELUS International Europe може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.


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