Карготек България ЕООД

Reporting and Analytics Manager
Reporting and Analytics Manager
Cargotec is at the forefront of the transformation in the cargo handling industry. Our cargo handling solutions and services make global trade smarter, better and more sustainable. As leaders in ports, on roads and at sea, our business areas Kalmar, Hiab and MacGregor have a unique position to optimise global cargo flows and create sustainable customer value.
Cargotec Business Services was established in 2017 with Sofia as the main global hub and a regional hub in the United States. Its aim is to optimise the global business support processes of Cargotec. More than 230 people in Bulgaria provide services in the areas of Finance, HR and Indirect Procurement.

Join us for a smarter and better everyday

Cargotec Business Services (CBS) is growing and we are looking for Reporting and Analytics Manager, who strives to develop and grow in an international and respectful organisation. Our environment of continuous improvement, innovation, openness and diversity provides the best place to drive and develop as a professional and a person.

Main tasks and responsibilities:
- Design & implement the CBS Reporting & Analytics processes, service delivery framework, performance metrics & data management standards
- Design, prepare, consolidate and analyze CBS operational/tactical/strategic Key Performance Indicators
- Benchmark CBS KPIs against industry data
- Act as lead business analyst and subject matter expert in report/dashboard development projects for application/solutions utilized across all CBS locations, CBS service delivery streams - Finance, HR, Indirect Procurement - and CBS enabling functions
- Provide data and develop analytical capability for productivity/utilization/efficiency measurement & forecasting
- Provide staffing requirements planning decision analytics to CBS Leadership Team members
- Develop & implement metrics to measure the impact of continual process/solution improvement projects
- Maintain CBS KPI scorecards and dashboards; implement data integrity and automation tools to reduce manual data preparation/validation work
- Represent CBS in corporate Business Intelligence, Reporting & Analytics platform development & implementation projects
- Analyse trends in CBS demand & capacity planning
- Monitor KPI results and take part in root cause analysis when performance degradation occurs
- Suggest, plan & take part in CBS continual improvement projects for process optimization, application enhancements, automation, etc.
- Collaborate with the Corporate IM Reporting solution team and external service providers to establish an effective reporting system for internal needs
- Assess relevant market trends in BI/reporting technologies. Ensure that developments within the industry which may be beneficial to our model are consistently assessed and evaluated for their use.

What you will need to succeed:
- Bachelor’s degree in a relevant Business Administration or Information Technology discipline, or an equivalent combination of professional experience
- 7+ years of experience in Reporting & Analytics, of which 1-2 years in a senior/supervisory role (preferably in a corporate Business Intelligence or Reporting & Analytics function in a Shared Services or Business Process Outsourcing environment)
- Experience in the role of business/systems reporting analyst in BI & Analytics technology implementation projects and/or support processes:
- report portfolio development, validation & administration
- development of reporting data model requirements- implementation of self
-service analytics tools
- training of key users and end users
- Experience in workforce management/planning framework development & administration
- Experience as a power user of Business Intelligence and Reporting & Analytics reporting systems/tools
- Solid experience with native reporting functionality of application platforms such as ERP, HRIS, CRM, ITSM
- Performance management framework development & administration
- Expert user of spreadsheet applications - Microsoft Excel (Google Sheets experience not mandatory but considered an advantage)
- Advanced user of business statistics tools
- Academic training in business statistics and/or equivalent hands-on professional experience
- Training/certification in an Operations Management discipline is a plus
- Hands-on knowledge of business process outsourcing processes, SLA management and workforce management and people performance management practices
- Proven track record in client-facing communications and/or executive management communications

We offer you:
- Attractive compensation package;
- Healthy work environment - company sponsored medical insurance program, food vouchers, company paid sport card;
- Work-life balance – 25 days paid vacation, company events;
- Transportation allowance;
- Option to work from home.

If you are excited about this opportunity, please submit your application and CV.
Изисквания към кандидата
Образование: Бакалавър

Езикови познания:
Английски език, Немски език

Трудов опит:
С професионален опит над 3 г.

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:

Ниво в йерархията:
Експертен персонал без ръководни функции

Мениджмънт, бизнес развитие
Населено място:
Гр. София
София, Бул. Витоша 89Б, Милениум Център, етаж 8
Карготек България ЕООД
Фирма/Организация Директно търсеща служители
Детайли за организацията:
Повече информация за Карготек България ЕООД може да получите ТУК
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.

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