LOGISTICS AND ORDER SUPPORT ASSISTANT

We are looking for an organised and detail-oriented Logistics and Order Support Assistant to support the daily activities of an international e-commerce planning team.
This is an entry-level opportunity suitable for candidates interested in logistics, order coordination and e-commerce operations. Previous experience is welcome but not essential, as full training on the company’s systems and processes will be provided.

Key Responsibilities:

-Maintain and update information related to customer orders, shipments and deliveries in --Excel and internal systems;
-Monitor pending orders, incoming shipments, booking updates and expected delivery dates;
-Review entered data and documents for accuracy and completeness;
-Provide internal teams with timely updates regarding orders, shipments and deliveries;
-Follow up on outstanding tasks, missing documents and incomplete information;
-Prepare and upload shipping and export documentation through customer platforms;
-Organise electronic files and supporting documents;
-Prepare basic operational reports;
-Promptly report delays, discrepancies, missing documents or incorrect data;
-Communicate with different departments to ensure a smooth and accurate flow of information.

Candidate Requirements:

-Good written and spoken English;
-Working knowledge of Microsoft Excel;
-Good general computer skills and willingness to learn new software;
-Strong attention to detail and accuracy;
-Good organisational and time-management skills;
-Responsible attitude and reliable follow-up on assigned tasks;
-Clear and professional communication;
-Ability to work independently and as part of a team.
-The Following Would Be an Advantage:
-Previous experience in logistics, administration or order processing;
-Familiarity with ERP systems;
-Basic understanding of shipments, customer orders or export documentation;
-Interest in logistics, supply chain management or e-commerce.

What We Offer:

-Comprehensive onboarding and practical training;
-Food vouchers;
-Additional health insurance;
-Multisport card;
-Modern and comfortable office environment;
-Supportive and collaborative team;
-International working environment;
-Opportunities for professional development and career growth;
-Team-building events and company activities.


For more information, please contact **Ivelina Kivshanova at 0893 507 687**, or visit us at **23 Panayot Volov Street, Ruse** (opposite the Dental Clinic).