Airline Reservation Specialist with French and English
Sutherland is one of the biggest international business process transformation companies with more than 30 years of history. In 2008 we opened our first office in Sofia which now employs more than 1700 people – all young, talented and motivated individuals who color the atmosphere with more than 16 European languages. Their main qualifications are within the customer and technical support proven to be on world class level. Currently Sutherland has 4 offices in Bulgaria – 2 in Sofia, 1 in Burgas and the newest site in Varna.
Description of the Role
If you want to work for one of the biggest and well known European airline companies.
If you have the motivation, relevant experience and the desire to learn and develop in a multinational corporate environment, we encourage you to read all the details below and apply for the open position.
- You will be responsible for providing an excellent customer care service to the clients of the airline company – via phone and email
- You will assist customers with reservations, flight changes in a polite and professional manner
- You will provide information about flight details, destinations, cost and fees, etc.
Here is what you need:
- You should be fluent in French and English;
- Previous experience in a travel agency, airline reservations or similar role will be considered as an advantage;
- Good communication and organization skills
- You should be self-motivated and result oriented
Life at Sutherland:
- We offer competitive salary
- Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers, Compliment Cards, Transportation allowance
- Attractive retention bonus scheme
- Rewards and recognition programs
- Trainings following the leading global standards for highest quality of Customer Service and Technical Support
- Structured working environment
- Career opportunities
- Great office location
If you find this opportunity suitable for you and you want to develop your career in a company which upholds highest industry standards, please send your CV (in English).
The information provided by you is personal and will be protected.
Only the shortlisted candidates will be contacted.
Изисквания към кандидата
Образование: , Профил: Профил
Английски език, Френски език
Пълен работен ден
Срок на заетост:
Ниво в йерархията:
Контакт център (call centers)
район р-н Триадица бул.ПАТРИАРХ ЕВТИМИЙ No 82, ет. 1
Sutherland Global Services
Фирма/Организация Директно търсеща служители
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.