Обява
Sutherland

IT Support Specialist with English and German/Italian Or Spanish, for Night Shifts
Описание
Established in 1986, Sutherland Global Services is a global provider of process transformation services. We offer an integrated portfolio of analytics-driven IT services, back-office and customer facing solutions that support the entire customer lifecycle. We are one of the largest process transformation companies in the world serving global leaders in major industry verticals. Headquartered in Rochester, N.Y., Sutherland employs over 38,000 professionals and has locations across the United States, Australia, Brazil, Bulgaria, Canada, China, Colombia, Egypt, Estonia, India, Jamaica, Malaysia, Mexico, Morocco, Philippines, Slovakia, Sweden, UAE, and United Kingdom.

Opened in 2008 in Sofia, Sutherland Bulgaria is a multi-lingual customer service hub and has since grown to more than 1600 employees in four different sites, two in Sofia, one in Burgas and one in Varna which was opened in 2016. Our team of professionals provides technical support and customer service in more than 16 European languages.

Responsibilities:

● Provide technical support related to software and applications
● Provide services for voice contacts and email, utilizing tool sets and systems provided
● Resolve issues connected with operating systems, hardware, software applications, network and peripherals
● Utilize and follow knowledge management practices
● Utilize existing labs and environments as needed to recreate issues

Requirements:

● Detailed understanding of operating systems. This knowledge will include how the functional components of the operating system work together and the interaction between applications in the operating systems.
● Understanding of networking components, networking protocols and commonly used peripheral PC components
● Very good knowledge of English and German/Italian Or Spanish
● Ability to work on flexible shifts, no weekends (including afternoon and night shift)

Life at Sutherland:

● We offer competitive salary
● Excellent social benefits package including Health Insurance, Life Insurance, Food vouchers, Compliment Cards, Transportation allowance
● Rewards and recognition programs
● Trainings following the leading global standards for highest quality of Customer Service and Technical Support
● Structured working environment
● Career opportunities
● Great office location
● Team Building activities

If you find this opportunity suitable for you and you want to develop your career in a company which upholds highest industry standards, please send your CV (in English).

The information provided by you is personal and will be protected.

Only the shortlisted candidates will be contacted.
Изисквания към кандидата

Езикови познания:
Английски език, Немски език, Испански език, Италиански език

Трудов опит:

Ние предлагаме

Вид заетост:
Пълен работен ден

Срок на заетост:
Постоянна

Ниво в йерархията:
Служители

Категория:
Интернет
ИТ и Компютърни специалисти
Държава:
България
Населено място:
Гр. София
Адрес:
район р-н Триадица бул.ПАТРИАРХ ЕВТИМИЙ No 82, ет. 1
Дата:
3.Октомври.2017
Организация:
Sutherland
Организация:
Фирма/Организация Директно търсеща служители
Внимание: Некоректни потребители публикуват обяви на импулсни телефони започващи с 0481, 0871, 0881, 0890, 0891, 0900.


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